I had traveled out of state with my 2 1/2 yo Golden Retriever, Allie. We stayed on the beach, and she ate some foxtails. She likes grass, and I try to deter her at all costs. She had started coughing, choking like she was trying to cough up a hairball. We took her first to a walk in vet clinic where the vet recommended that our dog have an endoscopy, to determine where exactly the foxtail was at. We were given a few different veterinary hospital choices. All the places were coming in with estimates of 800-1600 dollars for the endoscopy! We were shocked. We have a healthy active Golden, until this episode. Due to our own people schedule, we weren't able to bring Allie in until two days later.
From the easy way to find this place, to ample parking, to the welcome mat thrown out for us and for our dog, I wouldn't hesitate to recommend this place. We met with the Dr Matt Vaughan - a good vet - who thought once he moved from CA, he would not be seeing foxtails again.. to Linda who was in training... the front desk staff, all were wonderful. The only draw back, was one gentleman, who was difficult to understand, and I didn't get his name, kept getting my answers wrong, he would repeat them back, and I would correct him. He raised my anxiety level and my frustration level that he couldn't get the answers correct. All that went away when we met with Dr Matt though.
We mentioned that while we wanted good care for our dog, we wanted to go in increments, if they could find the foxtails, removed them without going the really expensive route, with the rhino endoscopy, then please do it. Allie had to be put under sedation, but I had trust in these people, and about 2 1/2 hours later, Allie was ready to be picked up, and lo and behold, the charge was less. That doesn't happen often, but they were able to find the foxtails, one behind each tonsil.. these insidious grasses don't break down, and stay in a pet's system.
All in all, this is a great place, comfy to wait, they will take care of you, and are understanding of a person's financial needs, all the while keeping your pet's health in mind.
From likely paralysis to almost perfect I was sent here after my 6lb yorkie got attacked by another dog. He had deep puncture wounds and a broken back. From the moment I walked in I felt the difference. This place is better than hospitals I have been to for people. They were great about calling with updates (though I didnt leave for the first 2 days). It was amazing how sensitive they were. You can visit or call at any hour. He had his surgery and stayed for a few more days for recovery. Now, years later people comment all the time that he looks great and you can't even tell. I am grateful to SVP, they saved his life. I recommend them to anyone I know that has a pet.
3 years after the above incident, my little guy landed in the hospital again. He is officially on his third life! Not sure how many dogs get, but if it wasn't for SVS he would not have seen his 10th birthday yesterday. I think the staff was even better this time. You can really tell that they care about you and your pet. They called me every morning and afternoon to give me an update and were always available to talk about his treatment. I spoke with someone at least twice a day to get an update and always felt like I was their only client.
And Yes, its expensive, but worth it to me. Thanks again
- Stacy H.
What an amazing place! It doesn't get any better than this! The staff was exceptionally qualified, courteous and caring. The prices were less than expected. I would highly recommend them.
- Tara H.
From likely paralysis to almost perfect I was sent here after my 6lb yorkie got attacked by another dog. He had deep puncture wounds and a broken back. From the moment I walked in I felt the difference. This place is better than hospitals I have been to for people. They were great about calling with updates (though I didnt leave for the first 2 days). It was amazing how sensitive they were. You can visit or call at any hour. He had his surgery and stayed for a few more days for recovery. Now, a year later people comment all the time that he looks great and you can't even tell. I am grateful to SVP, they saved his life. I recommend them to anyone I know that has a pet.
My cat Spider had been vomiting and lethargic for a couple of weeks. The local vet hadn't been able to pin down what was going on. They kept putting him on IV fluids, running tests, doing x-rays, etc., and sending him home when he started eating again. 24 Hours later we were back because he'd stopped eating. We were draining our savings account and no closer to finding out what was going on than when we started. I decided it was time to get specialized help so I took Spider to SVS. What a great decision that was! They immediately did an ultrasound (which cost about $150 less than the local vet had quoted me) and discovered a foreign body. As soon as I authorized the surgery, they took him in. A few hours later they called me to tell me he was out of surgery and coming out of the anesthesia. No, it wasn't cheap, but I could have easily spent the same amount by continuing to take him to the local vet and getting no answers. The facilities at SVS are very impressive. The cat room was amazing. So calm and quiet, and the cage they put Spider in was huge. There was foam padding and blankets on the bottom to keep him comfortable. He's an easily stressed cat, so the put a sign on the door that said Quiet, scared kitty. When I went in to say goodbye to him, he looked very comfortable. Not an easy accomplishment for a nervous little guy in a strange place. They keep the room dimly lit and it made me want to take a nap! Everyone there was so kind and helpful. I've talked to them on the phone 3 times now and I've been impressed every time. Each time I talk to someone, whether it be on the phone or in person, they remind me that I can call any time, day or night. To address some of the negative comments on here: They will not do anything to your pet until you sign an estimate that lists both the low and high costs of the treatment. To rate them negatively for costs is unfair because you had to authorize the treatment and the costs before it was done. As for having to knock on the door for 5 minutes, there is a lighted doorbell right next to the door. There is a big sign on the door that says to ring the bell after hours. Yes, there is a flat screen TV. Expensive? Not really, it's not very big and it's a nice thing to have in the waiting room if you have long to wait and are worried about your pet. While their prices may seem high when you take your animal there, you can spend a lot more at a regular vet running less expensive tests and not getting any firm results. You're better off going to SVS and getting the appropriate tests done in the first place. Also, you are paying hospital prices vs. doctor prices. You go to SVS when you need a hospital. We wasted $2k at the local vet before going to SVS, which is where we should have gone in the beginning. There is a reason so many regular veterinarians recommend them for emergency situations. I do not live close to SVS, but unless I have to get my kitties to ER within minutes, this will be our new emergency (or specialist) vet. I can't imagine needing or wanting to go anyplace else!
- Janie M.
They are the best. Compassionate and caring and offer the highest standard of care to our beloved pets. Thanks to Dr Brooks and all the staff for looking after Gizmo last year, right to the end.
- Barbara F.
After several visits to my vet with an obviously sick dog going downhill and several diagnosis was that did not pan out I was referred to SVS one evening after my vet thought that my dog 'looked yellow' and may have a liver problem. The emergency vet that we saw was almost immediately after a physical and blood work to determine that my dog had lymphoma - cancer of the blood basically. Dr. Brooks at SVS does oncology at this location and even with a diagnosis of stage 5 lymphoma (the worse) was willing to get chemotherapy started following some additional tests to know exactly what all was involved. Halfway though Padfoot's 26 weeks of chemo he was in remission and remains so now My understanding, going in, was that chemo would probably only give him a chance at a bit longer life and while the initial treatments were a bit hard on him he was doing better and gaining back weight after the first 8 weeks. I wish that we had gone here sooner then we had, as his cancer certainly would have been correctly diagnosed and we would have saved a great deal of money we spent previous to getting the correct diagnosis at SVS. I have noticed people taking a star off for cost, which I will not do, because you get what you pay for and just like medicine for people you are willing to pay for the best treatment possible. Having a child with multiple medical issues I tend to hold any clinic (even a vet clinic) up against the Children's Hospital for professionalism and expertise. SVS definitely meets that level of care, but to do that they need the same things onsite that any specialty hospital would have, from a laboratory to radiological set up so animals have a one stop place for critical care. They also understand the cost can quickly get high with specialized care and are willing to work with the owner to take a less aggressive line of treatment when its appropriate so that the owner can afford it and the pet will still benefit. But it will cost more then your neighborhood vet - but your neighborhood vet does not usually have the equipment and the expertise and vets on duty 7/24. Expect, like any emergency room, to be taken care of in order of need, not by time of arrival. You maybe triaged by an experienced tech in the lobby to determine how quickly your pet needs to be seen. This could mean that your pet will be seen before others already there or a pet that arrives after you gets taken into the treatment area directly. Don't take this wrong, your pet is important to everyone there but the sicker or more injured pet will get treated first if need be. This is not your first-come, first-serve by appointment only vet. I now have a happy, healthy mastiff, still in remission and I don't begrudge one cent of the cost of the treatment.
- Pam D.
I want to thank the staff at Seattle Veterinary Specialists for the professional care we received for our sweet dog Kylie. She was a special dog to us, and you could really tell that they cared as much as we did. They did everything they could - and explained everything that was happening very clearly. They let us visit with our dog many times while she was in the emergency room, and we really appreciated it.
- Megan L.
Dr. Preston, along with his amazing and wonderful staff, saved our beloved golden retriever from a very serious infection. Each day we visited or called to check on our girl we were greeted with a positive attidude be everyone! Thank you will never be enough so we share our gratitude.
Is the best multimodal care facility in Washington!
- Danielle B.
My spaniel had trouble walking on back legs; MRI confirmed a herniated disk. Surgery done the next day by Dr Sanders (very compassionate) and she is back to her active self. I can't say enough about her great care. I was called every day with an update. I could see her 24/7. I work in a hospital so my expectations are high and I was impressed. Highly recommend Dr Sanders for neurological issues.
- Elsie C.
Wonderful facility, doctors and techs!!! highly recommend! if you have a pet with special needs...this is the place to go!
- Carol J.